Dominion Virginia Power's goal to restore all power to its entire service territory by today following Hurricane Isabel will be realized on schedule, Dominion Virginia Power spokesperson David Botkins said yesterday.
"We hope to have virtually all power restored by the end of the day" today, Botkins said.
While most areas currently have power, Botkins said there are a few areas in the state still suffering from power outages.
"There are a few small pockets of outages primarily in Gloucester, Northern Neck and Peninsula areas of the state, which were some of the hardest-hit areas," Botkins said.
Botkins said customers will not pay for power they did not use.
"Every customer has to pay their electric bill, but no customer has to pay for any electricity not used as a result of being without power," Botkins said.
In response to the mass power outages, Botkins said Dominion Virginia Power sent out employees to all areas of Virginia.
"We were all over the state in mass with personnel that totaled 12,000 at its peak," Botkins said.
Botkins said Dominion Virginia Power is satisfied with the actions it took in the wake of the hurricane.
"We're very pleased with our response across the state," Botkins said. "In the last two weeks, we restored power in record numbers and in record time," Botkins said. "We restored 1.8 million outages within two weeks."
Although some areas still are without power, Botkins said customers commended Dominion Virginia Power's response to the outages.
"On balance, we received a lot of appreciation not only from customers but also from employees for how the process was handled," Botkins said.
Dominion Virginia Power will assess its response to the outages and present the information to Congress.
"We will evaluate the restoration process in the coming days," Botkins said. "Tomorrow, our CEO and President of Virginia Dominion Power will testify before Congress to share success stories."
University Director of Facilities Operations Chris Willis said power at the University was restored by 6:30 p.m. Friday, Sept. 19.
"A few buildings [were without power longer] because of the building location, when they were built or if the building's power is fed directly from Dominion Virginia Power," Willis said.
To accommodate students without power, Willis said the dining halls ran on emergency power systems and egress lighting was available in the dormitories.
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