People in the University community who normally begin their days by checking e-mail, online news or social networks may have had to devote a little more time than usual to those tasks yesterday.
At 8:58 a.m., the University network, which relies on Verizon's fiber optic Internet services, began experiencing technical difficulties, prompting the University to switch to its backup connection.
Although the backup service can adequately provide for Internet requirements around Grounds, it does have limited capacity and is consequently slower than the Verizon service, a source at the University's Department of Information Technology and Communication said. The source spoke on condition of anonymity because he did not think he was authorized to provide an official statement from ITC.
"U.Va. uses fiber optic connections from Verizon for its Internet service, because it provides the fastest connection," the ITC employee said. "However, today, at some point along the connection between Verizon and the University, the connection failed."
Services were successfully restored around 6:04 p.m, according to the ITC's website. The ITC employee offered an explanation for the delay.
"Due to all the bad weather we've been having recently, it makes it harder to resolve something like this in a timely manner," the source said. "Verizon is having to drive on icy roads or climb up to fix wires or something along these lines. Bad weather can delay the process."
Inevitably, the complications disrupted University events around Grounds. As Ronda Grizzle, Outreach Specialist at the Scholars Lab of Alderman Library, said, such a situation can be frustrating.\n"We had to cancel the workshop we had scheduled because it depended on access to online redistricting software," Grizzle said. "The day-to-day operations weren't really affected that much.
Everyone seemed to be able to load their Twitter accounts"
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