By Sanin Adnan
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November 30, 2005
For the second consecutive year, the Center for Digital Government, a national research and advisory institute on information technology in state and local government, has ranked the City of Charlottesville third in its population category in a competition for the top digital cities in America.
The City received the award last week, and the ranking is based on the 2005 Digital Cities Survey that examined how city governments utilized digital technologies to better service their citizens and streamline operations, according to a City press release.
Charlottesville Interim Communication Director Ric Barrick said the main reason Charlottesville received the award is for the design of its Web site.
"One of the things we've done with our Web site is make it really user-friendly," Barrick said.
He said the Web site is "all inclusive," meaning it provides citizens with many government services electronically, such as paying bills online.
"If you want to pay the utility bill, you don't have to come to City Hall anymore," Barrick said, but added that the new electronic services do not completely eliminate the need to come to City Hall.
"If you have to argue a parking ticket, then you have to come to City Hall," he said.
Because there were more participants this year, the contest was more competitive than last year's contest.