ITC considers outsourcing two-thirds of student jobs
By Katherine Raichlen | February 19, 2009The Information Technology and Communication office currently is considering the elimination of about two-thirds of its student jobs as part of a change in the technical help desk model, said Michael McPherson, University associate vice president and deputy chief information officer.ITC currently employs about 90 students in various roles, including answering phones at the help desk, working at walk-in locations and serving as consultants in dormitories, he said.


