Good phone service = long distance 'Sprint'
By Kelly King | September 8, 2000Residential phone service. It seems so simple. Run a line here, flip a switch there and voila!. But at the beginning of the school year, when Charlottesville teems with thousands of students, hooking up efficient phone service isn't so simple -- especially when there's only one residential phone company in town. Sprint, the dominant provider in Charlottesville, faces a glut of service requests at the beginning of the year, and as the requests pile up, so do the complaints. Students living off Grounds moan about delayed or forgotten service appointments as well as being put on hold for too long. Like Jody Flipper.